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Help! My hair’s gone green!

This was the cry from a client this morning who had suffered a hair colouring catastrophe over the weekend. Her lengths and ends had taken on a vivid shade of khaki which wasn’t flattering and certainly wasn’t intended.

We were very lucky with this client as it happens. The corrective procedure was relatively simple. We knew that the first thing we had to do was remove the green tones as putting more colour on would be very unlikely to create a good result. From there, we were aware that we may have to pre-colour the hair to replace the natural ‘undercoat’ and then go in with our target shade. As it turned out, when Philip carried out a very careful Gentle Cleanse, the green vanished and we were left with an almost perfect result.

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At this point, the poor condition became a more pressing issue than the colour so we opted for the “Steam Repair” treatment, our most intense and restorative in-salon treatment. Her hair felt much better after this and we then simply ran a little ‘direct dye’ over the lengths and ends for five minutes to create the perfect blend from roots to ends. This is a genuine semi-permanent which has only a positive impact on the hair’s condition and is great for levelling out tone and adding shine. The added bonus is that we are able to retail this product for home use too so the client can keep her hair looking fresh in between salon visits.

We sent this client home very happy and with a bag full of products to restore her hair to health over the next few weeks. We opted for Redken Extreme Shampoo, Conditioner and Anti-Snap and L’Oreal Absolut Repair primers and mask, as well as our own detangling brush to care for her hair when wet and fragile.

The moral of the story is this…please consult a professional when considering a colour change. It takes several months and about £7-10K to train as a Colour Specialist and there really are no shortcuts. Make sure when choosing a salon that they have at least one team member trained to this standard (we have several) as mistakes like the one we saw this morning are sadly all too common.

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Posted: 27/05/2015

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